Privacy Policy
Effective date: August 25, 2026
TV Install Ninjas ("we," "us," or "our"), owned and operated by Noelmo Melo as a sole proprietorship, operates tvinstallninjas.com and provides TV mounting and home theater installation services in Wellington, FL and surrounding areas. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you request a quote, book a job, call, or text us, we may collect:
- Your name and contact details (phone number, email address)
- Your city and, when you book a job, your service address
- Details about your project (TV size, wall type, requested services, photos or videos of your space that you choose to send us)
- Call and text message history with our business number
Our website does not use advertising cookies or third-party tracking. Quote requests submitted through the site are processed by our website hosting provider (Netlify) solely to deliver them to us.
How We Use Your Information
- To provide quotes and schedule, perform, and follow up on installation services
- To respond to your calls, texts, and messages
- To send service-related text messages you have requested or consented to (quote replies, appointment confirmations and reminders, missed-call follow-ups, and review requests after completed jobs)
- To maintain records of completed work and honor our workmanship warranty
SMS / Text Messaging
By providing your phone number through our quote form, by texting our business number, or by calling us, you consent to receive text messages from TV Install Ninjas related to your inquiry or service. Message frequency varies based on your interaction with us. Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for help, or contact us at (561) 304-9651 or hello@tvinstallninjas.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or obtained by, any third party.
Sharing of Information
We do not sell, rent, or trade your personal information. We share information only with service providers that are necessary to operate our business (for example, our website host for form delivery and our telephone service provider for calls and texts), and only for those purposes — or when required by law.
Data Retention & Security
We keep customer records for as long as needed to provide service, honor our warranty, and meet legal obligations. We take reasonable measures to protect your information and limit access to it.
Your Choices
- Opt out of text messages at any time by replying STOP
- Request a copy, correction, or deletion of your information by contacting us
Children's Privacy
Our services and website are directed at homeowners and adults. We do not knowingly collect information from children under 13.
Changes to This Policy
If we update this policy, we will post the new version on this page with a new effective date.
Contact Us
TV Install Ninjas (Noelmo Melo, sole proprietor)
Wellington, FL
Phone/Text: (561) 304-9651
Email: hello@tvinstallninjas.com